Welcome. In the next few days, this site will feature true accounts and testimonials of what people have had to deal with when contacting Samsung Canada Customer Service.

Buyer beware! If you are unlucky enough to have to deal with them, you’re in for a loooooong arduous process.

Here is a sample: http://forums.cnet.com/7723-13973_102-617594/samsung-canada-worst-customer-service/

Even their Facebook presence is mostly a collection of people voicing their horror stories — check out “Recent Posts by Others on Samsung Canada” https://www.facebook.com/SamsungCanada